Extraordinary Travel Experiences Await

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request travel planning services, or contact us. This includes:

• Personal identification information (name, email, phone number)
• Travel preferences and requirements
• Payment information (processed securely through third-party providers)
• Communication records and feedback

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our travel planning services
• Communicate with you about your travel arrangements
• Process payments and bookings
• Send you updates and promotional materials (with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Travel suppliers (hotels, airlines, tour operators) to fulfill your bookings
• Service providers who assist us in operating our business
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or +1 (212) 555-0147.

Last Updated: December 2024

1. Acceptance of Terms

By using our services, you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Services Description

Acumen Vacation provides luxury travel planning services, including but not limited to:

• Custom itinerary planning
• Hotel and accommodation bookings
• Transportation arrangements
• Tour and activity reservations
• Travel consultation and support

3. Booking and Payment Terms

All bookings are subject to availability and confirmation. Payment terms vary by service and will be clearly communicated before booking confirmation.

4. Cancellation Policy

Cancellation policies vary by supplier and service type. We will inform you of applicable cancellation terms before booking confirmation.

5. Limitation of Liability

Acumen Vacation acts as an intermediary between clients and travel suppliers. We are not liable for services provided by third-party suppliers.

6. Force Majeure

We are not responsible for delays or cancellations due to circumstances beyond our control, including but not limited to natural disasters, political events, or pandemics.

7. Governing Law

These terms are governed by the laws of New York State, United States.

8. Contact Information

For questions about these Terms of Service, contact us at [email protected] or +1 (212) 555-0147.

Last Updated: December 2024

Digital Millennium Copyright Act Policy

Acumen Vacation respects the intellectual property rights of others and expects our users to do the same.

Copyright Infringement Notification

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Your contact information (address, telephone number, email)
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act on behalf of the copyright owner

Designated Agent

Please send DMCA notices to our designated agent:

DMCA Agent
Acumen Vacation LLC
425 Park Avenue, Suite 2200
New York, NY 10022
Email: [email protected]
Phone: +1 (212) 555-0147

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification with the required information as specified in the DMCA.

Repeat Infringers

We will terminate the accounts of users who are determined to be repeat infringers.

Last Updated: December 2024

Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights regarding your personal data:

1. Right to Information

You have the right to know what personal data we collect, how we use it, and who we share it with.

2. Right of Access

You can request a copy of the personal data we hold about you.

3. Right to Rectification

You can request that we correct any inaccurate or incomplete personal data.

4. Right to Erasure

You can request that we delete your personal data under certain circumstances.

5. Right to Restrict Processing

You can request that we limit how we use your personal data.

6. Right to Data Portability

You can request a copy of your personal data in a machine-readable format.

7. Right to Object

You can object to our processing of your personal data for marketing purposes.

Legal Basis for Processing

We process your personal data based on:

• Your consent for marketing communications
• Contractual necessity for providing travel services
• Legitimate interests for improving our services
• Legal obligations for record-keeping

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (212) 555-0147
Address: 425 Park Avenue, Suite 2200, New York, NY 10022

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data properly.